The Good Rug Reviews
The Good Rug has an overall rating of 5.0 based on 19 reviews. Customer feedback on The Good Rug is mixed: The Good Rug reviewers highlight positive aspects like wide selection of rugs, good customer service, competitive pricing, and easy online ordering, which strongly appeal to homeowners, interior designers, and rug enthusiasts. However, The Good Rug is often criticized for its long shipping times, limited return policy, occasional quality issues, and website navigation challenges.
19 reviews
5 Stars
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4 Stars
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How would you rate The Good Rug?
All The Good Rug Reviews (19)
FrancesPayne
June 01, 2021
"Fantastic and Awesome"
Fantastic and awesome
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Phyllis.Newman
March 03, 2021
"I wish I could rate higher than 5 stars ⭐️"
I truly adore all the stuff from the lovely rug, and dealing with Annie makes it even better. The products are one-of-a-kind, gorgeous, and of heirloom quality. Thanks a ton, Annie!!
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blueduck360
March 02, 2021
"Top-notch rugs"
This is likely the only place I’ll ever get a rug from moving forward! My experiences have all been positive.
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WarrenRoberts
March 02, 2021
"Amazing Rugs!"
Awesome items and even more impressive customer support! Fantastic communication and a joy to collaborate with. I've adored every rug and decor item I've purchased from The Good Rug. The prices are fantastic as well!
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ShellyWilson
March 02, 2021
"Annie is an incredibly genuine and..."
Annie is an incredibly genuine and attentive seller. She’s all about honesty and truly cares about her customers. Always quick to reply, and she ships fast too! Super accommodating. I can’t say enough good things about her and her Good Rugs!
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greenmouse659
March 02, 2021
"My Rug is More Than Just 'Good'"
The delivery was super quick! The rug matched the images perfectly. That lovely note included in the package really made it feel special.
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RobertFed
February 12, 2021
"Absolutely Adore It!"
Absolutely adore it! The shipping was super fast, and I'm really happy with my rug! I was a bit anxious about purchasing a rug online, but the colors matched perfectly from the image to the actual item. I highly suggest it.
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orangemeercat400
February 12, 2021
"Unmatched Customer Support!"
I can't get over how amazing the customer service is! I'm totally in love with all my purchases and am just amazed by the stunning quality and beauty of every single item!
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fortpower
February 11, 2021
"Fantastic rug and service"
The service was fantastic, and the rug is just awesome! Really happy with my purchase.
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beautifulfish279
February 11, 2021
"The best place for rugs"
I absolutely love this rug shop! I've got FIVE Good Rugs already and I'm super excited to add more to my collection!
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heavygorilla551
February 11, 2021
"Stunning carpets"
These carpets are in fantastic shape and arrived super quick. Much appreciated!
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angrytiger331
February 06, 2021
"Consistently a thrilling and uplifting..."
It's always a thrilling and uplifting time getting my stuff from the Good Rug!
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Gina
February 05, 2021
"Working with Annie is always a delight..."
Annie is truly a joy to collaborate with - her taste is top-notch and prices are fair. I can't wait to deck out my home with rugs from the good rug.
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heavyrabbit855
February 05, 2021
"Absolutely Fantastic!"
I've bought a bunch of stuff from The Good Rug! Each piece is just incredible 💕 my kitchen rug really makes a statement, and those pillows? Simply gorgeous! Couldn’t be happier with all the goodies I've received from this brand!
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GlenMeyer
February 05, 2021
"Fantastic Purchase!"
I ordered a couple of rugs online, and they turned out just like the images. I inquired about the possibility of picking them up locally, and it was available. This made for a super convenient same-day experience. I've told a bunch of folks about The Good Rug and plan to keep spreading the word. The quality and attention to detail in everything is impressive. I'll definitely return!
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